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Frequently Asked Questions

Please email kelly.garrett.telehealth@gmail.com if you cannot find an answer to your question.

Neuropsychology is the study of how the brain impacts how we think, feel and behave.  Neuropsychological assessment often involves formal / validated cognitive testing and evaluation of mood and wellbeing.  As physical health, neurologic conditions, and psychological functioning can impact cognitive performance and a person's ability to thrive, a review of medical history is essential to neuropsychological assessment, which includes developing a diagnosis of the factors influencing cognitive and psychological status, as well as a cognitive care plan.


A care partner is a person that the patient trusts to help out with living their best life.  Some refer to those in this role as a caregiver, but Dr. Garrett uses the term "partner" to emphasize the agreement and collaboration between the patient and their loved one who may be less able than they were in the past.  Frequently, care partners are spouses, life partners, adult children or other relatives, but not always.  Most often, they volunteer, and it's a labor of love, but also many have paid caregivers too. As social creatures with both strengths and vulnerabilities, we get by with a little help from our friends.


Let's start with a brief phone call to see if your situation is best addressed by a clinical / medical insurance pathway or private pay.  You can schedule a conversation with Dr. Garrett here.


If you would like to receive neuropsychology services covered by insurance, please request your primary care provider or specialty physician send a referral via FAX to: 385-297-9740.


Medical insurance-- including Medicare-- will not cover all neuropsychology services.  Dr. Garrett has private pay agreements can be established for those services that are not covered by insurance.  For example, Medicare won’t cover a caregiver coaching  session without the patient present.


Typically insurance will pay for "medically necessary" health care services for a qualifying diagnosis.  Dr. Garrett frequently uses the following CPT codes, which you may wish to ask your insurance provider about when you inquire to see if your insurance will cover services:

90791, 90785, 96132, 96133, 96136, 96137, 96138, 96139, 90837.  


Dr. Garrett is a PSYPACT psychologist which means that she can work with patients in any participating US juridiction  including:

231 East 400 South

Suite 335

(Wasatch Pediatric Neuropsychology)

Salt Lake City, Utah 84111

Phone: 801-550-6198


You can't really study for a neuropsychological exam, but you can (and should) prepare.  Here's how:

Before the appointment

  • Prioritize rest, get a good night's sleep the day before. 
  • Eat a nutritious meal before the appointment to provide energy for your brain.
  • Continue taking prescribed medications unless your doctor or neuropsychologist advises otherwise. Avoid optional medications that could cause drowsiness or affect thinking.
  • Limit caffeine on the day of the appointment and avoid alcohol the night before.
  • Bring necessary documents like medical records and complete any forms on the patient portal by opening the email with confirmation of your appointment.
  • Remember to bring glasses or hearing aids, and current medications and dosages, if you need or take anything.
  • Arrange transportation or review a map or wayfinding app like Google maps.
  • Invite  a family member or trusted individual.  They can't be in the room for the exam, but could help provide background information or help with  follow-up appoinments.
  • Feel free to ask questions about the consent form /agreement or assessment process beforehand. 

During the appointment

  • Arrive a few minutes early.
  • Wear comfortable clothing.
  • Bring snacks and water for breaks.
  • Approach the tests openly and try your best, as perfection isn't expected.
  • Ask for breaks if you need them. 



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